QUESTIONS / ANSWERS
FREQUENTLY ASKED QUESTIONS
We accept the following payment methods when booking flights online:
Note: For credit card payments, the cardholder must fly with the traveling party, and the credit card used to purchase the ticket must be verified at the airport check-in counter. You may be required to enter your password on a secure page during the payment process.
You should make sure that the name you provide when booking your trip matches the name on your ID or passport
When you search for a flight, our online booking system will automatically search for and display the best available fare in each fare family. Fares in fully booked seats will not be displayed. You can request lower fares by clicking on the e-mail icon next to each fare and e-mailing us your request
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